Our staff consists of 170 full-time and part-time individuals. Training for the staff is done departmentally as well as uniformly. Our staff of Registered Nurses, Licensed Practical Nurses and Certified Nurse Aides offer 24 hour quality professional care and services to the residents who reside in the Skilled Nursing, Intermediate and Residential Care Areas of our facility. Nursing department employees receive specific, detailed information and instruction on our quality care expectations. The maintenance, housekeeping, activity, dietary, night watchman and laundry departments provide employment to approximately 70 full-time and part-time employees. We also have several office/administrative staff personnel.
Meet Our Staff
Paul Tebbenkamp, Administrator
Paul has been in long term care since 1997 and has spent this whole time at Lutheran Good Shepherd Home/Lutheran Nursing Home. He received his Nursing Home Administrators license in 1988 and has served as Business Manager, Assistant Administrator and Interim Administrator before becoming Administrator June 12, 2012. Paul has served as Treasurer for Health Care Facilities of Missouri since 2003. Paul and his wife Connie, of 38 years, are life-long residents of Concordia, have two daughters and three grandchildren.
Patrick Britton, Assistant Administrator
Patrick serves the LGSNH as Social Service Director and Assistant Administrator. Patrick received his Bachelor of Science in Social Work and Master’s in Social Gerontology, from CMSU. He brings 20 plus years of healthcare experience, mainly in long term care and hospice, and has been with LGSNH for 3 years. Patrick enjoys interacting individually with residents and their families, to ensure the best care is given in each unique situation. He lives in the Warrensburg area with his wife and daughter.
Abbie Wasson, D.O.N.
Abbie is the D.O.N. Having been born and raised in Concordia, Abbie has experienced the Good Shepherd Home/Lutheran Nursing Home through both community and family experiences. Abbie has been an R.N. since 2002 with prior experiences including acute care, home care, and hospice care. Abbie is proud to work in the community where she lives.
Vicky Palmer, Office Manager
Vicky is the Office Manager and has the highest longevity of any of our staff with completing 42 years in November 2014. She began as a secretary/bookkeeper in 1972 and now oversees the payroll, accounts receivable, Medicare and Medicaid billing and supervises the other 3 office personnel to make sure the business office runs as smooth as possible. In 2006, Vicky was named District 1 Employee of the Year by Missouri Health Care Association. She and her husband of 42 years reside near Concordia. They have two sons and one grandson.
Barbara Green, Dietary Manager
Barb is our Certified Dietary Manager. She received her certification from Barton County Community College, in Fort Riley, KS. Barb has over 33 years’ experience in food service. She began her career working for the State of Missouri, at the Higginsville Habilitation Center and The Veteran’s Home in Warrensburg. Barb also spent some time working at UCM (Sodexo Food) before joining our team at the Lutheran Good Shepherd Home. Barb has 4 children and 6 grandchildren. She lives in the Higginsville area. Barb says she “absolutely loves the atmosphere here. Everyone feels like family.”
Erika Cole, Program Director
Erika Cole is the Program Director for RehabCare in the skilled therapy department. Erika has her degree and license to practice as a Physical Therapist Assistant. She was nominated for Missouri Physical Therapist Student of the Year in 2012. She has been practicing physical therapy for 3 years in the Long Term Care and Assisted Living setting. Erika and her husband live in Higginsville.
Nancy Warner, Activities Director
Nancy is the Activities Director of the Lutheran Good Shepherd Home. She is certified through the National Certification Council for Activity Professionals Organization and Missouri Certified Activity Directors. She began her career here in 1985. First, working for three years as a Certified Nurse Assistant and has worked as the Activity Director since 1988. Nancy has three children and six grandchildren. In her spare time she likes gardening, reading, cooking and traveling to see her family.
Sherry Graham, Business Development Coordinator
Sherry is the Business Development Coordinator. Sherry has her degree in Business Administration with an emphasis in Marketing and a Certificate of Gerontology. She brings 15 years of Geriatric Health Care experience. Sherry belongs to many community groups and strives to educate families about their options in Long Term Care. She also assists the Social Service Director with daily operations. Sherry, and her family, live in Blackburn.
Sue Bryson, Environmental Services Director & Laundry Services Supervisor
Sue Bryson serves as the Environmental Services Director as well as the Laundry Services Supervisor. Sue moved to Concordia from the West Coast, in 1999 and began working in the Laundry Dept., here at the Lutheran Good Shepherd Home, in 2000. Prior to joining our team, Sue was a customer service manager for Wells Fargo, for 13 years. Sue has also spent time working in retail and restaurant service. In 2012, Sue moved into her position as Supervisor for both Laundry and Environmental Services. Sue lives in Concordia, with her husband.
In addition to in-house facility staff training, our facility is a geriatric training resource for students enrolled in the Registered Nursing Program at Central Missouri State University and the Licensed Practical Nursing Program at Warrensburg Vocational Technical School.
Care plans are created for many of our residents by the interdisciplinary care plan team consisting of nursing, activities, dietary, social services and administrative employees. The care plan developed is important as it becomes a guide to the daily, routine or special care issues that a resident may have. The care plan changes as the resident’s needs change.
Our social services director’s role is extremely important to the resident, their familiy and the facility. The director displays the utmost concern with residents and family upon admission to the facility and thereafter. Social services may provide assistance with the resident’s personal, family, financial and other care issues as they arise.